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Credit and Escalation specialist

Centre-ville de Montréal - Downtown of Montreal
Transport/logistique - Transportation/logistics | Comptes recevables/Collection/Crédit - AR/Collections/Credit | #3456
Differentiating elements
  • Bien-être des employés - Employee well-being
  • Environnement stable - Stable environment
  • Évolution professionnelle - Professional development
  • Mission à impact constructif - Mission with positive impact
  • Reconnaissance - Recognition
  • Travail d’équipe - Teamwork

Particularités de l’employeur

Our client is one of the largest carriers in North America. The resulting logistics are impressive. Especially since its importance of being is felt in the distribution that it achieves. Which is essential to our economy and to our pace and consumption needs. Bonus: the company recognized as One of the best employers in Canada and in Montreal – 2022 edition. Benefits: Valued professional development (reimbursement of training costs) – Culture involved Implicated with several charitable organizations – Paid leave to participate in volunteering events – Warm and very collaborative environment – Employee appreciation event – Health and wellness are considered – Stable, safe, and essential business – New offices – On site: daycare, conference rooms and cafeteria (healthy menus and subsidized meals) – Sports teams created between employees – 3 weeks of vacation – Flexible schedule and remote work options – Equity investment plan – Group insurance program – RRSP – Competitive salary

Vos responsabilités en quelques mots!

Responsible for credit reviews to determine the risk category, required line of credit and recommend corrective action to mitigate risk – Monitor credit risk updates, economic news and financial indicators – Analyze financial records and reports regarding finance and credit data – Compare liquidity, profitability, and credit histories to determine risk using various credit tools available – Establish credit limits, payment terms, and options for credit risk mitigation – Lead communication of credit decisions to internal stakeholders and customers directly – Negotiate the obtaining of securities or guarantees – Review financial clauses in commercial contracts to ensure company’s interests are protected – Analyze accounts receivable and payment trends to identify sensitive accounts for credit risk – Consult Collections and Marketing with findings and analysis – Facilitate the resolution of escalated collection issues and accounts – Review monthly Escalation Reports that are sent to Sales and Direction – Ensure quality standards of the escalation process and preparation of management reports on escalated accounts – Supervise Collections team with the application of the AR Policy – Handle legal files with external counsel – Coordinate traffic stoppages with Operations for post-filing services to defaulting customers – Handle write-offs, commercial settlement requests, and bankruptcy or creditor protection filing – Oversee AR and Credit policies

Vos atouts pour le poste !

• BAC in Accounting, Finance, Business Administration or Economics • Detain a CPA title (asset) • Minimum 3 years of experience with credit, order-to-cash processes, and contracts interpretation • Strong knowledge of Revenue Management System (RMS), Systems, Applications and Products (SAP-FICA and SAP-ECC), Credit Risk Monitor, Capital IQ, Getpaid • Advanced Knowledge of Microsoft Office (Excel, Word, PowerPoint, Access, and Business Objects) • Ability to analyze and interpret financial statements • Demonstrates critical thinking, agility, and drives change • Knows the business and stays current on industry needs • Sets direction and inspires its team • Communicates with impact and influence • Bilingualism: Fluently bilingual both written and verbal (English and French)


An ideal opportunity for a tactful, ambitious, who is comfortable collaborating with upper Direction, who has business acumen and is an approachable team player. Reporting to the Manager, Credit Risk Evaluation, a highly competent, coaching, and experienced administrator, you will be responsible for the entire end-to-end credit and escalation functions for a portfolio of customers, which supports the company’s order to cash processes. On a daily basis, your role will lead one or two Sales and Marketing Business Units and is required to lead credit efforts with all levels of the Marketing organization from the Account Manager to the Vice-President Sales and Marketing. Find your way in a highly collaborative organisation. Apply on the link below to share with us your interest for this position, in a caring and stable company.

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