Humans are fundamentally relational beings!
He needs to communicate, express himself, share. He needs to be loved, understood and accepted.
This is why in many studies on happiness, the importance of soft skills is often put forward.
Among the skills of being, one of them takes a capital place to be able to enjoy durable & harmonious relations, communication.
Being a good communicator doesn’t mean you have to be good at getting attention, making people laugh or telling stories.
Rather, it is about listening with empathy and caring and communicating with transparency.
Paradoxically, a difficult conversion that requires openness and courage most of the time precedes a great sense of well-being and peace of mind in addition to solidified relationships.
According to the great psychologist, Jordan Peterson, telling the truth is always the right thing to do for oneself and for the other person, even if it is not the easiest path. You just have to learn to communicate in the right way, at the right time.
Some key elements that build trust:
- Demonstrate that you are attentive and interested in your interlocutor
- Avoid judging, question first
- Be sure to show respect, kindness and trust to the other person if you want to get it from them
- Try to put yourself in the other person’s shoes and understand (or at least respect) their state of mind
- Speak in the “I” voice (how you feel, what you need, etc.) and do not accuse
- Learn to explain the why when a situation offends you
- Add positive reinforcement to your words
- Be accurate, factual and straightforward in what you say
- Be consistent (your actions must be consistent with your words)